The main thing we want you to know is that changing our hours was a very hard decision for us to make.

After considering making this change for some time, we decided it was in the best interest of everyone for us to remain closed on Fridays for the time being.

Beginning November 26th, 2021, Companion Animal Medical Centre will be closed on Fridays

Effective 11/26/2021, our new hours will be:

Monday 7:30 AM-7:00 PM
Tuesday 7:30 AM-7:00 PM
Wednesday 7:30 AM-7:00 PM
Thursday 7:30 AM-2:00 PM
Friday Closed
Saturday Closed
Sunday Closed

A Letter From Dr. Steffen

In case you did not receive the hours update we sent to all of our clients by postal mail, here is a copy of the letter Dr. Steffen wanted to share with you to help you better understand why we felt the need to close on Fridays.

Dear Valued Client,

First, we want to thank you for your patronage to Companion Animal Medical Centre and we hope you, your family and friends, and pets are happy and healthy.

We have a big announcement and wanted to make sure you knew how hard it was for us to make this decision.​

Our Office Hours Are Changing Soon:​

Starting on Friday, November 26th, 2021, our new hours will be Monday through Wednesday 7:30 AM-7:00 PM and Thursday 7:30 AM-2:00 PM. We will be closed Friday through Sunday weekly.​ We truly hope being closed on Fridays is only temporary.

Why We Made This Change:​

COVID-19 has been hard on everyone – people and small and big businesses alike.​ Changing our hours was not a simple decision, but we felt it was necessary to enable us to continue to provide the level of care for your pets that you have come to expect from us.​

The supply chain is suffering. You may have noticed some products we carry in our online pharmacies have been out of stock. It has also created a shortage in the personnel of the veterinary medical workforce.​

To keep our employees excited about coming to work and for their mental health, shrinking our workweek to 4 days will allow us to spend more time with our loved ones, allow us to spend more time taking part in our hobbies and interests, and allow us to get more rest.

We feel these things will enable us to perform our job better for you and for your pets.​

Stress in the Veterinary Profession:​

I, Dr. Gwendolyn Steffen, also need a better work-life balance.​ Suicide rates in the veterinarian profession rank #1 in any profession in almost all studies related to this topic. We will be posting more content related to this subject on our website’s blog and on social media to increase awareness.​​

Thank you so much for choosing Companion Animal Medical Centre.

We hope you can understand what prompted this major change in our hours and know it was not an easy decision!​

As always, we look forward to seeing you and your pet in our office again soon!​ Our hope is people will want to work again soon and that this change in our operating hours is only temporary.


Dr. Gwendolyn Steffen, DVM​